Increasing collaboration and efficiency for the product lifecycle | with Huibin Yu

Increasing collaboration and efficiency for the product lifecycle | with Huibin Yu

Ever walked into a Starbucks and immediately thought “this looks like every other Starbucks?” Probably not. But, the painstaking effort organizations go to to maintain brand standards is manual and phenomenal. 


Huibin Yu is the founder of Fohlio. Fohlio is building a better path to digitize the process of product data management, specification, procurement, brand standards, and inventory. Creating tech in an industry that is the last frontier for technology and defining the industry standard.


In this episode, we talk about about some of the challenges that hotels face in product data management, specification, procurement, brand standards, and inventory.


In this episode, you'll learn about:

  • The challenges hotels and design firms face in managing specifications, procurement, and project timelines across multiple brands and locations.
  • How Fohlio's platform helps organizations streamline their specification and procurement workflows while enabling collaboration between teams.
  • The importance of data visibility, cost control, and value engineering in hospitality design and construction projects.
  • The role of an international, diverse team in providing multilingual support to global clients.


Sponsor spot

Fohlio: https://www.fohlio.com/

Fohlio is building a better path to digitize the process of product data management, specification, procurement, brand standards, and inventory. Creating tech in an industry that is the last frontier for technology and defining the industry standard.


Join the conversation on today's episode on The Modern Hotelier LinkedIn page.

The Modern Hotelier is produced, edited, and published by Make More Media: https://makemore.media/

Episode Links


Huibin Yu

Huibin Yu on LinkedIn

Fohlio


David Millili

David on LinkedIn


Steve Carran

Steve on LinkedIn

The Modern Hotelier

LinkedIn


Transcript

Automatic Transcription - please excuse any errors

The Modern Hotelier #69: Increasing collaboration and efficiency for the product lifecycle | with Huibin Yu === Steve Carran [00:00:00]: We're really excited to release this next episode with Hoi Bin Yu from Folio. One of the my favorite things about this episode, David, was how Folio really keeps everything all in one place during the supply chain process and really helps increase collaboration between all the different people that are part of that process and gives more visibility for them to help things running more smoothly. What about you? David Millili [00:00:25]: Yeah. No. It's it's technology or or, you know, what have you that I didn't know existed. So I thought it was pretty amazing. And, you know, her story alone is pretty incredible. And when you hear her answer to, if she could take a time machine where she would go, it's pretty touching and kinda shows who she is as a person. And overall, you know, another great episode. Steve Carran [00:00:43]: Absolutely. David Millili [00:00:44]: Alright. Enjoy the episode. Voice Over [00:00:48]: Welcome to the Modern Hotelier. Both hosts were honored as top 100 influential people in hospitality. We're bringing you interviews with industry experts, thought leaders, and innovators who are shaping the future of hospitality. Whether you're a seasoned hotel professional or just stepping into the industry, our goal is to provide you with insights, knowledge, and trends that will empower you, the modern hotelier. Sponsors [00:01:15]: Today's episode is brought to you by Folio, the leading software for specification and procurement management in hospitality design. If you're an interior designer, procurement manager, or owner, you know how overwhelming it can be to manage thousands of products, materials, and finishes. Keeping track of specifications, vendor details, and project timelines is no easy task. That's where FOLIO comes in. Used to specify and procure over 19,000,000 items across 80,000 plus projects, Folio can streamline your workflow and allow seamless collaboration with your team. From initial design to procurement through order tracking, Folio keeps all your project details organized in one place. Say goodbye to scattered spreadsheets and endless email chains. Organizations like Marriott, Best Western, Sandals, and Hersha are using Folio's intuitive centralized platform to create and manage product specifications, generate schedules, and even handle procurement all in one place. Sponsors [00:02:10]: Plus, their powerful reporting tools help you ensure deadlines are met and budgets are maintained. Ready to take your project management to the next level? Visit folio.com to learn more and get your personalized demo today. That's f o h li0.com. Transform the way you manage your projects with Folio. David Millili [00:02:29]: Steve, who do we have on the program today? Steve Carran [00:02:31]: Hey, David. We have on Hoybean You today. Hoybean is the founder of FOLIO. FOLIO helps recommend products that are local, have shorter lead time, or suggest alternatives that are similar, cheaper, or more sustainable. Prior to Folio, Hoybean was in the financial industry for a decade. Welcome to the show, Hoybean. Huibin Yu [00:02:52]: Thank you so much for having us. David Millili [00:02:54]: Okay. So great. So we're gonna go through a couple different areas. We're gonna first go through a quick lightning round, ask some questions, get to know you. We've done some research on your background when you've grown up. We're gonna dive into your career, and then we're gonna ask you some industry topics. Sound good? Huibin Yu [00:03:08]: Perfect. David Millili [00:03:09]: Alright. Here we go. So what was your first job? Huibin Yu [00:03:12]: My first job actually, my first job was a journalist. So, you know, I always have that adventurous merit side of me. Want to seek the truth. I think that, like, no perfect, and accurate, you know, data exchange, information exchange is super important for the society to run efficiently. And, you know, that's the value basically, I treasure a lot, and maybe that's one of the reason I started Folio. David Millili [00:03:37]: Alright. Good. What's your favorite city? Huibin Yu [00:03:40]: What's my favorite city? That's a tough question. I would say the New York. New York, you know, people hate New York. People love New York. And it's a city that you can meet a lot of amazing around the world and get inspirations. David Millili [00:03:54]: That's good. What's the best piece of advice you've ever received? Huibin Yu [00:03:58]: I would say that is from it's the same advice I got from my father as well as a SEO entrepreneur, and they both told me that don't give up. Just don't give up. Yeah. Find a niche and then just focus on it and don't give up. David Millili [00:04:15]: That's good advice. If you could trade places with someone for a day, who would you trade places with? Huibin Yu [00:04:20]: Probably with my daughter so that I can just play house at home and, you know, instead of, like, you know, hustling every single day. Voice Over [00:04:30]: Yes, I would just like to play with her, you know, build, you Huibin Yu [00:04:33]: know, secret hideout, under my desk. Yes. David Millili [00:04:36]: That's good. What's something that's on your bucket list? Huibin Yu [00:04:39]: So I hopefully, I get a check off this year. Yeah. Alright. Good. Is there a secret hopefully, I get a check off this year. Yeah. David Millili [00:04:50]: Alright. Good. Is there a secret talent that you have that most people don't know? Huibin Yu [00:04:54]: I do think that I have a little bit like, psychic talents. Sometimes I meet someone, like, I haven't even seen their face. I just like someone approach, like, you know, enter the room and I can just tell that, okay. This person would have a certain impact my life. For example, there is a employee that, like, you know, the moment she walk in on her interview, just she start talking. I happen to turn around to see her, and I realized that she's probably the person our team gonna hire. I, did not influence the hiring process and then and she got hired. So David Millili [00:05:25]: That's a good talent to have. As you had your own late night talk show, who would your first guest be? Huibin Yu [00:05:32]: I would say the Elon Musk. David Millili [00:05:34]: Alright. Now this is the final one here. If you had a time machine and you could go to the future, the past, which way are you going and what year are you going to? Huibin Yu [00:05:44]: I would say that to the past, to the year and the date I was born. And okay. It's a very touching sentimental piece of, information. I'm I'm just, like, scared I'm sharing actually in public. I was born, in era of, like, you know, at the beginning of one trial policy in China. So my parents know they wanted a boy. So and then I was the only child. So I just basically want to tell my family that day, I'm a perfect girl. David Millili [00:06:16]: That's cool. Yeah. I like that. Huibin Yu [00:06:17]: Yeah. On the day that I was born. Yes. Voice Over [00:06:19]: Yeah. David Millili [00:06:19]: That's pretty cool. Yeah. Steve Carran [00:06:20]: That's great. That's great. So now we're gonna dive in a little bit more into your background and what makes you tick. So you kinda alluded this to already. So you actually grew up in Guangzhou, China. Correct? How did that shape you into who you are today? Huibin Yu [00:06:37]: I would say that, like, Guangzhou, China actually is the forefront of, like, you know, China's economic, you know, reform after the cultural revolution. So, fortunately, my father speak, you know, English. So, like, he gave me a lot of exposures because he did a lot of business with international people. And so we also got a lot of exposures to, I will say, the more, like, you know, press freedom from Hong Kong. So that's why, you know, I've become a journalist and I care a lot about, you know, data, information to change, always super, like, passionate about it And always, like, you know, once you come to US, to study and to learn about the technology sectors and and and basically, you know, all those, like, you know, trades, I would say that from my family, as well as from that, like, you know, the country basically just, like, helped me grow to who I am today. Steve Carran [00:07:25]: So can you tell us a little bit more about, you know, how it was coming to the United States? And were there any cultural differences that, you know, were hard to pick up or kinda 3 for a curve ball? Huibin Yu [00:07:36]: I would say that it's like how friendly everybody is. So Asian culture is a little bit more reserved. And so there are there are new things that way a lot more direct, and there are things a lot we are, like, you know, kinda like keep a boundary. And so there's all this kind of, like, I would say that, like, you know, different I would say that, like, you know, effect expectation in terms of communications. So, like, I'm still, like, you know, learning a lot for because I do have a very, you know, international team and everyone, you know, came from different backgrounds, especially, you know, in New York City. Like, majority of our team members are international folks. So kinda like try to be more aware and sensitive and working with clients. You know, our clients do have like international team and, like, you know, property exposures. Huibin Yu [00:08:28]: So, like, being in New York City and and, you know, get exposures to people from different backgrounds and culture really helped a lot, you know, to train myself to be more sensitive and and, like, collaborative with, like, new people with different, yeah, culture and opera. Steve Carran [00:08:41]: And how did you come to the United States? Huibin Yu [00:08:43]: I came here for school. Yeah. I I, I went to Columbia for my graduate degree. Yeah. David Millili [00:08:49]: Yeah. So you went to Columbia, School of International Public Affairs. What was that experience like for you? Huibin Yu [00:08:57]: So most of the students there are very international. So, like, 50% are foreign students came from very, I would say, interesting background, like, you know, the a lot of them come from actually pretty influential political family and they we're all kinda crazy, want to change the world. Seriously. A lot of us end up working NGOs or, in the conflict zone. Guess, like, no daughters without borders or, you know, I was just really trying to make a difference and make a statement. Steve Carran [00:09:27]: That's great. So now we're gonna go onto your career a little bit, how you got to where you are today. So after Columbia, you were an analyst for Goldman Sachs, then a VP at Calyon, and then a VP at JP Morgan. What did you learn in these big finance companies that helps you today? Huibin Yu [00:09:47]: This is a great question. So when I was working in finance, there I've been working with the cross asset class derivative trading desk. It's a very long name because we do very complex financial instruments transactions. So and, like, I run the operations and spearhead. They did a lot of projects to gather different type of financial instruments data from different systems and help the trader structure the trade and execute hedging transactions with different broker dealers and collaborate with salespeople and clients and regulatory reporting end to end. So that experience give me, like, great exposures working with some of the most talented actually mathematicians and computer scientists in those investment banks to be a very sophisticated, like, bespoke, trading and information exchange systems. David Millili [00:10:43]: That's great. So you then funded Home Inspire before funding Folio. What was the final thing that kinda made you make that move and make that change? Huibin Yu [00:10:53]: So, actually, that's basically the evolution of pivot portfolio. So, a few years ago, I, you know, bought a a house in the burp, you know, it's like American dream. And so, like, you know, so as I get renovation. So I have to basically select a lot of different construction materials, interior, exteriors, and then, try to get quotes from different suppliers. I actually have things shipped from China as well and tried to make sure those things get delivered to the jobs out on time for my contractor. And just, like, that process drove me crazy. So I originally, you know, like, you know, build a home inspired for, like, residential use. And then in the early process, I interviewed a architectural friend of mine, Darren Glisson, and then he has been working on both commercial and residential projects. Huibin Yu [00:11:40]: So he showed me how he does, like, the, specifications and, you know, how he coordinated with the suppliers getting the quotes and and work with contractors. So I realized that actually it is probably more sustainable to be a platform for the professional design firms. And so, basically, I decide to repivot and and build life folio into a b to b model. And because my background is the financial tech, so I borrow some of their, I would say, like, no data architectural concept from my days in Goldman Sachs, as well as, like, you know, now it's very familiar with, like, know Bloomberg, their trading systems, you know, the data principle, of it. So I, you know, just like feel that there's a lot of synergy between the problem solving for the financial instruments. And there are also the construction materials, in terms of the data and workflow side of things. So I view a folio in a way that, you know, from experience I had in finance world and then turned out to be actually much better fit for larger organization that has a lot of project going on and need to monitor their material specification as possible purchasing with, like, you know, different design teams around the world. So yeah. Huibin Yu [00:12:58]: And, basically, you know, one step lead to another and 2 different ideas and feedback from, you know, different clients, we kinda grow to where we are today. David Millili [00:13:05]: For those who aren't familiar and kinda haven't, you know, run a project like that, can you just give us a little bit more kinda maybe high level on how the whole concept, how everything kinda works and flows together? Huibin Yu [00:13:16]: Sure. So, so FOLIO basically help organization that does a lot of, repeating projects, select product that meet their brand standards, and then collaborate, you know, with design teams and procurement teams as well as suppliers to make sure that, you know, they always get the, like, best pricing and, lead time. And and product made a brand standards and also how to get, like, better insights, which suppliers and materials are best work with for different regions and how to strategize for procurement so that they can get, you know, more volume discounts or more rebates and making sure that their project are open on time, on budget, on brand. Steve Carran [00:13:58]: I'm so curious. You've worked at these, you know, huge financial service companies. Right? And now you're at a startup, which I feel 2 totally different worlds. What's the biggest challenge, Ben, or I I guess the biggest change from moving from these huge companies to just the start up? Huibin Yu [00:14:17]: So that's a great question. Urban, definitely I would say that, one of the things is in the start up, you don't have a preexisting blue print. Like, you know, work in the big organization or they'll, like, you know, when I was working in in those big investment banks, I always in a very basically innovative space, and they have to figure a lot of things out, you know, work with different stakeholders to view a new process, and that's where I really find, you know, things getting normal. I actually feel bored, and I wanna move on to the next thing. So so so I would say the startup is that, like, it just like you you things always go off plan. You know, like, you know, you plan something ahead of time and there's always things just gonna, like, you know, show up and and blow up and just deal with it. And the interesting about building a startup is that, also, I would say that need to be, like, a lot more flexible in your area because of that, you know, and building business and also be resilient and because you don't really get a break. You know? And, in in the corporate world, you can just, like, you know, take a, you know, your evening off and take a weekend off running a business. Huibin Yu [00:15:34]: And it's just, like, you know, constantly in my head, you know, even though I'm taking a shower. Yeah. Steve Carran [00:15:38]: Yeah. Yeah. And that's where you get the best ideas, probably. Huibin Yu [00:15:42]: Actually, sometimes I wake up at 3 AM, and that's where I get the best idea. Just no Slack messagings, no emails. It's just like, let me think if it was the biggest strategy we should focus on. Steve Carran [00:15:51]: And do and do you write it down right after that? Huibin Yu [00:15:54]: Sometimes I just immediately, like, Slack my people. Oh, yeah? I feel like That's funny. Why he sends stuff at 3 AM? Yeah. Steve Carran [00:16:02]: Oh, that's a that's a great idea. David, get ready for 3 AM Slacks. I'm excited for that. Well, that was great, Oybee. Thanks so much. Now we're gonna talk about the industry side of things and, you know, how Folio is really helping out folks in the hospitality space. So, you know, it was great to hear a little bit more about FOLIO, but what challenges are I wanna talk specifically about hotels. You know, what challenges are hotels facing that might cause them to implement a life cycle brand specification and purchasing platform? Huibin Yu [00:16:32]: Mhmm. Yeah. Sure. So, like, we have a different type of, you know, customers I can talk about, for example, on a franchise store side. So there has been a lot of merger acquisitions. Right? And a lot of franchise are diversifying the portfolio, try to compete with Airbnb. Therefore, they, basically acquire or invest a lot of, like, lifestyle brands. So lifestyle brands, as you know, you know, is have a lot of great personalities, but also is very hard to actually, And meanwhile, And meanwhile, in order for them to scale, you have to have some standardization of the process and know of which the best suppliers you can get bulk purchasing of your new, like, you know, 200 projects across the world from. Huibin Yu [00:17:19]: So it's to strike a balance of, like, no customization and have the personality, but also how to standardize the process and get more volume and control the supply chain and and make sure that, you know, your project can open up on time and without budget. For, like, no budget over one. It's definitely more and more challenging for large franchise, especially some of our franchise, you know, in the past, they probably you know, maybe 3 years ago, they only had 30 brands. Now they have, like, 50 brands and, like, around the world, and then it's super hard to have them visibly in terms of where things are. You know, how to get, you know, good insight analytics for senior management. To look ahead of time. And so that's, like, you know, making sure our our every single new brands and, like, you know, from design team and procurement team and owners collaborate together. That's is getting harder and harder. Huibin Yu [00:18:07]: And the same, I would say that, like, you know, for design firms because now clients are getting more and more sophisticated and, like, you know, design firm constantly, you know, try to juggle, like, you know, the cap we call it a design, you know, really show the creativities, but also not, like, you know, break the bank of the owners and also collaborate with, like, you know, a procuring company for value engineering because they don't want a procuring company to really, you know, completely destroy their design concept, but they have to collaborate and and make sure that the client actually, you know, will be happy both at that and financial wise. And, also, like, you know, having a very collaborative, like, you know, systems is super important for them. And and also for design firms, they're constantly looking at, like, in which suppliers they want to be relationship with. And, you know, a lot of them actually don't have good analytics in terms of, okay, how many products they have specified for certain suppliers. And because, like, you know, the current market, like, there is kind of a specification process that's very manual. A lot of companies still do a lot of work, you know, copy and pasting data from supplies websites to, like, you know, spreadsheets and then convert to a PDF format and then, you know, copy thing into, like, you know, emails. So error happens a lot. Yeah. Steve Carran [00:19:21]: Yeah. Not a copy and pasting. Huibin Yu [00:19:23]: Yeah. Exactly. And to try to generate different documents for different, like, no stakeholders. Yeah. That's that's not a fun job. Yeah. David Millili [00:19:31]: Mhmm. What do you see that the factors are, when considering selecting a new platform? Huibin Yu [00:19:36]: I would say that it's like no. Especially we work with organization that are scaling really fast is like, you know, how customizable it is for your organization's growth. Especially, you know, during the COVID, there's a lot of merger acquisition, not just on the hotel brand level, even design firms. A lot of design firm decide to, like, merge themselves to achieve more efficiencies, you know, get more clients. So therefore, they end up having to have a needs of, okay, everybody work in the same platform, but different team can customize their process for the type of business they serve. And and, you know, per and and so, like, you know, how customizable it is, you know, for different teams and have a new model for senior management still have first have you make sure everything is, you know, kinda have some standardization. They have insights, and that's not easy thing to do. And that's where a folder basically can serve fast. Steve Carran [00:20:29]: That's great. And you're talking about, you know, multiple and different teams working on just one platform. That has to increase collaboration between the team itself. Right? Huibin Yu [00:20:38]: Yes. Exactly. That's exactly, you know, why it's hardest because different team have different workflow. They want just a different data. You know, like, design team, they care about, like, you know, the part that I especially when they try to specify very creative custom furnitures and and and new work. So they care a lot about, like, no specific the, specifically of the product attributes. But meanwhile, for procurement team, so they care about pricing only time. You know, the delivery statuses. Huibin Yu [00:21:06]: Right? Especially on those large commercial projects, things that really ship from overseeing manufacturers, and multiple, you know, containers. So how to coordinate those, like, delivery informations and making sure that, for example, the warehouse know what's coming in, making sure, like, their construction project managers know when things get, like, you know, need to be delivered and for installations, and that's no easy task. So, like, in a hyper everybody on the same platform, we really reduce a lot of miscommunications and delays. And every single day of delay opening for Hotelier owners is, like, a lot of money lost. Steve Carran [00:21:43]: Absolutely. I was just actually on premise of a hotel that is under construction, and I feel like from the conversations, something that this could really help them as well. Huibin Yu [00:21:52]: Yeah. Yeah. Exactly. Especially for hotel owners. So we start working with some of the larger, like, property owners as well as, like, you know, for example, like, no sandals, Bayonne Resorts, you know, Tiffany, Women's Church, etcetera. And then one of the reason from our owner's side, they would like to, you know, invite all their design consultants, procurement consultants to collaborate and follow the platform so that they have all the data in one place actually for better estimates. So, you know, like, as as we all know, like, you know, inflation happen everywhere around the world. So and meanwhile, like, people are still back to the brick and mortar world. Huibin Yu [00:22:30]: People are traveling. So there's definitely no demands there, like, you know, hospitality is is a very shiny spot actually, but as a class, that's most actually inflation proof. So everybody tried to, like, you know, get things done on time. And meanwhile, when they invest because interest is very high, they care a lot about all type of costs. Future pip cost, you know, new openings, you know, the individual item, material cost, how to look at it from the bottom up. Like, you know, perspective line by line each, like, you know, from carpeting to lighting to light switches, you know, pillowcases. You know, what's the pricing trend in that region? Really help them, you know, do better financing deals. David Millili [00:23:10]: So we're almost believe it or not, I know we still have ways to go halfway through 2024. What trends are you seeing that you think are kinda here to stay and that will continue? Huibin Yu [00:23:24]: I would say that so, you know, I just came here from HD Expo. Definitely, you know, the I will say that, like, interest rate was still, like, no step on a high this year as well as next year. So, therefore, they're, you know, they basically the cost, you know, like, you know, monitoring the cost, you know, extremely well. And also because the project is getting more sophisticated as I mentioned, you know, like the hotel industry is really competing with, like, you know, different type of, you know, like, you know, Airbnb, meet long term stay. So so therefore, like, you know, the the room actually, even configuration has changed. You know? We know that for example like Hilton Hyatt's, they're all kinda raw like they're, for example, like 3 to 5 days, like, you know, short term ish, like, no stay concept. So that now they need to, for example, like, add, for example, mini kitchen in the guest rooms now. And meanwhile, they, just, like, you know, converting a lot of independent hotels into their brands. Huibin Yu [00:24:28]: And, so how to strike the balance of, like, you know, keeping the standards, just consistency of terms of, like, you know, especially OS and E side quality. So there's consistent quality and both purchasing volume and also but from a FF and E aesthetic perspective. You know, give their owners some creativities and so that they can be very competitive like, you know, have a unique identity and attract like more clientele. And so, like, basically make the specification process actually a little more harder and therefore make a value engineering process for the procurement team also harder because you cannot just do things cookie cutters anymore. You have to just really, you know, try to be creative and and hustle. Yeah. Steve Carran [00:25:08]: One thing you talked about earlier was how your team is international and you have a diverse team. How has that helped you at at Folio to help you, I guess, grow as a company or establish a culture as well? Huibin Yu [00:25:23]: That's a great question. I always say that actually one of the advantage when we have, like, international employees covering different time zone as well as different title, like, you know, like, you know, national holidays that we, yeah, we we are always, like, online with our customers. So for example, some of the customers like, you know, Tiffany, they have team in China. For example, some of our customers have teams in Africa and, you know, like, you know, self their project in, like, Latin America. So we have, like, international team members can speak different languages, can service someone in the native language, provide trainings that has been, like, a very important, especially for some more clients that, like, doing a lot of global expansions, like, in Middle East and Asia and Latin America. Steve Carran [00:26:04]: Well, that was great. And, you know, we've been asking you questions this whole time. So now we're gonna turn the tables and let you ask David and I a question, one question for both of us. So if there's something you'd like to know about David and I or have a question for us, fire away. Huibin Yu [00:26:21]: I would say that, like, Yeah. Like, maybe to like, how did you 2 meet? Steve Carran [00:26:29]: How did we meet? David, go ahead. I'll let you take this one. David Millili [00:26:32]: Yeah. So we were very fortunate. We were the originators of the podcast, was company Stay Flexi. I had got introduced from a venture capitalist and said, hey. I think you should talk. I wanna get your opinion on this company, and I ended up being hired as an adviser. And a lot of times when I do advisory work, it's more around the marketing and and sales side of things. So I was kind of, you know, a little bit of a fly on the wall every week seeing what the company was doing with the sales efforts and things of that nature. David Millili [00:27:00]: And, you know, when we were looking at ways the company was based in India to expand it in the US, you Yeah. We we Steve and I came up with this idea of doing a podcast and interviewing industry leaders and trying to just really get some awareness around people that are in our industry. Because a lot of times, you know, LinkedIn is is great, but you don't get to know who these people are. You see a company, but you don't know the founder. You don't hear their voice. You don't necessarily see their face in action. Or if you do, their LinkedIn profile picture is 20 years old or, like me, it's AI. So that's that's how we got started. David Millili [00:27:31]: We we acquired the podcast last year, and, this is, last month was year 2. So that's it. Huibin Yu [00:27:37]: Oh, wow. I I know so little about the podcast industry. I guess there is, yeah, getting to know that how sophisticated it it is. Yeah. Steve Carran [00:27:47]: Yeah. The podcast industry is growing every day. That's for sure. So well, that's great. Our producer, John, has actually been listening in this whole time. So we are going to kick it over to John for the final question here. Voice Over [00:28:02]: So it's kinda cool to see, like, the evolution of, know, where you started in financial industry to folio. And I'm curious, what is your favorite thing? Because, you know, I was, like, looking at the website and everything. I'm curious, what is your favorite thing about working closely with businesses, hotels, brands, and the hospitality industry? Huibin Yu [00:28:20]: I would say that, like, the feeling of I actually contribute to the space that people travel to. You know, sometimes, like, you know, I I saw for example, I was at HD Expo and I saw some more clients in person and they come over and say hi and they're so excited to give us like product feedback and and sometimes they talk about a project. For example, a lot of clients, the design agency was like talking about project that they did and show like beautiful images of the end product and it just make me feel so proud that I was able to and my team were able to contribute to, like, bring that special experiences because, you know, Hotelier travel is about experience, you know. Living a fantasy that you cannot live, you know, in regular daily life and bring that like, you know, experience the local culture and inspirations and really unwind and take good care of yourself. You know, I'll say it's a necessity Hotelier kinda like take good care of yourself, you know, every corner around the world so that I feel particularly proud of. And also some of our clients, not just in hospitality, but, like, you know, retail, in religious space, you know, education sector. It's like, you know, so the stuff that they use our platform to specify and make sure that those space, like, function well so we have, you know, a good experience whether you are in shopping or you're praying or playing or dining. And so, yeah, that's, like, you know, made me feel that I count people's, you know, life a little bit better every day. Huibin Yu [00:29:45]: Yeah. Mhmm. David Millili [00:29:46]: Well, that does it for another episode of the Modern Hotelier. This is where you get the plug away, let people know how they can get in touch with you, how they can get in touch with Folio. So the floor is yours. Huibin Yu [00:29:57]: Thank you so much. So, yeah, check out Folio at www.fohli0 dot com. And our gal, like, can follow us on LinkedIn. And then if you want to get in touch with me by email, my email is huibin.yu@folio.com. Well, that does it David Millili [00:30:16]: for another episode of Voice Over [00:30:16]: the Modern Hotelier. So whether you're watching or listening, we David Millili [00:30:17]: appreciate you, and we will be with you again soon. Thank you. Huibin Yu [00:30:24]: Thank you so much. Sponsors [00:30:25]: Today's episode is brought to you by Folio, the leading software for specification and procurement management in hospitality design. If you're an interior designer, procurement manager, or owner, you know how overwhelming it can be to manage thousands of products, materials, and finishes. Keeping track of specifications, vendor details, and project timelines is no easy task. That's where FOLIO comes in. Used to specify and procure over 19,000,000 items across 80,000 plus projects, Folio can streamline your workflow and allow seamless collaboration with your team. From initial design to procurement through order tracking, Folio keeps all your project details organized in one place. Say goodbye to scattered spreadsheets and endless email chains. Organizations like Marriott, Best Western, Sandals, and Hersha are using Folio's intuitive centralized platform to create and manage product specifications, generate schedules, and even handle procurement all in one place. Sponsors [00:31:21]: Plus, their powerful reporting tools help you ensure deadlines are met and budgets are maintained. Ready to take your project management to the next level? Visit folio.com to learn more and get your personalized demo today. That's forhlio.com. Transform the way you manage your projects with Folio. Steve Carran [00:31:41]: You made it to the end of the Modern Hotelier. Thanks for listening. The Modern Hotelier is produced by Make More Media. Make sure to like and subscribe if you're listening on YouTube or subscribe wherever you get your podcasts. If you know a guest or sponsor that would be a good fit, feel free to email us at hello at the modernhotelier.com. If you'd like to get some Modern Hotelier merch, click the merch button on modernhotelier.com or click the link below. Thanks, and have a great day.

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